Faq

📦 Shipping Policy

We currently ship to the U.S. and Canada only.
Orders are usually processed the following day. At worst within 3–5 business days from our Los Angeles HQ. Once your order ships, you’ll receive tracking information via email.

U.S. Shipping:

• Standard delivery: 3–7 business days
  
• For domestic orders we charge a flat rate of $8.
• Every order comes with sticker(s) and maybe a chili from our garden if geographically adjacent.

Canada Shipping:

• Delivery times vary (typically 7–14 business days)
• Customers are responsible for any customs duties or import fees. 
• Every order comes with stickers.
• I know... It's expensive, support your local hot sauce shop or skate shop.

If you have any questions about shipping, reach out to us at Satan@satansdrano.com.

🔁 Returns & Refunds

All sales are final.
If your item arrives damaged or incorrect, contact us within 7 days of delivery with your order number and a photo, and we’ll make it right.

⚖️ Legal & Product Disclaimer

All Drain Cleaner products are made in licensed commercial kitchens using high-quality ingredients.
Our small batch sauces are vegan(unless otherwise stated) and never made with xanthan gum.

Some sauces can be considered quite spicy by some individuals and should be used responsibly.
Not recommended for children, pets, or anyone sensitive to heat.

By purchasing from our site, you agree to release Satanic Drain Cleaner from any liability related to consumption, use, or misuse of our products.

📬 Contact Us

Questions? Hit us at Satan@satansdrano.com

• Wholesale Inquiries: Please include your store name, location, and what you're looking to stock.
• Press / Collaborations: We love saying yes to crazy ideas—send your pitch.
• General Questions: We’ll get back to you as soon as we can.